> For the complete documentation index, see [llms.txt](https://docs.stg.ai.neevcloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stg.ai.neevcloud.com/getting-started/manage-account.md).

# Manage Account

NeevCloud provides a seamless and secure way to access your account, manage credentials, and collaborate within your organization. Follow the steps below to create your account, log in, or reset your password.

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## Sign Up

Create your NeevCloud account in a few simple steps.

### Steps to Create an Account

1. **Go to the NeevCloud Sign-Up Page** Visit [console.ai.neevcloud.com/sign-up](https://console.ai.neevcloud.com/sign-up).
2. **Enter Basic Information** Provide your first name, last name, email address, and mobile number. Make sure to use a valid email address and active mobile number to receive OTPs.
3. **Verify Your Contact Information**
   * An Email OTP will be sent to your registered email (valid for 10 minutes).
   * A Mobile OTP will be sent to your phone (valid for 10 minutes).
   * Enter both OTPs to verify your identity.
4. **Set Up Your Account** Once verified, your NeevCloud account will be created successfully. A default organization will be automatically created for you. You can later invite team members and assign roles such as Admin, Member within your organization.
5. **Access the Console** After signing up, you’ll be redirected to the NeevCloud Console Dashboard where you can start deploying GPUs or managing projects.

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## Sign In

Log in to your NeevCloud account using any of the available authentication methods.

### Login Options

You can sign in using:

* **Google** — Use your Google account credentials for quick access.
* **GitHub** — Authenticate securely with your GitHub account.
* **Email & Password** — Log in using your registered email address and password.

### Steps to Sign In

1. Go to [console.ai.neevcloud.com/login](https://console.ai.neevcloud.com/login).
2. Select your preferred login method (Google, GitHub, or Email & Password).
3. If using email and password, enter your credentials and click **Sign In**.
4. Upon successful login, you’ll be redirected to your NeevCloud Dashboard.

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## Reset Password

If you’ve forgotten your password or need to reset it for security reasons, follow these steps.

### Steps to Reset Your Password

1. **Go to the Password Reset Page** and click **Reset Now** on the login screen.
2. **Enter your registered email address** and click **Send Reset Link**.
3. **Check your inbox** for a password reset email from NeevCloud. The reset link is valid for a limited time (typically 15 minutes).
4. **Click the link** in your email to open the password reset page.
5. **Enter a new secure password**, confirm it, and click **Update Password**.
6. Once successful, you’ll receive a confirmation email, and you can log in using your new credentials.

> **Note:** For security, ensure your new password is at least 8 characters long and includes a mix of uppercase letters, numbers, and special characters.

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## Need Help?

If you encounter any issues during sign-up, login, or password recovery:

* Visit the NeevCloud Help Center.
* Or contact <support@neevcloud.com> for assistance.